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SMART LOCKERS · RÉUNION ISLAND

Deliver local orders
through connected
lockers

Panieer helps local merchants, marketplaces and delivery operators offer flexible smart locker pickup in Réunion Island. Your courier drops the parcel, the customer receives a pickup code, and collection happens independently.

Become a B2B partner See how it works
Partner API Smart lockers Customer notifications B2B billing

Process

How it works

Panieer connects your e-commerce or delivery activity to a network of smart lockers — without changing your core operations.

01

You create an order

Your system or team sends parcel details to Panieer: order reference, parcel size, receiver phone number and preferred locker location.

02

A locker slot is reserved

Panieer Partner API sends the request to the LCM. A suitable compartment is reserved automatically based on parcel size.

03

The courier drops the parcel

The courier scans the QR code at the locker terminal, the compartment opens, the parcel is deposited, and the locker confirms the delivery.

04

The customer picks up independently

The receiver gets a pickup code by SMS or email and collects the parcel whenever convenient — no waiting, no scheduling.

05

You track everything in real time

Follow each order status: reserved, deposited, collected, expired or cancelled. Every event is logged for audit.

Benefits

What you get

Flexible pickup channel

Offer customers a modern pickup option beyond home delivery or store opening hours.

Simple integration

Connect through our API or start with a guided pilot flow. No need to rebuild your existing systems.

Better customer experience

Customers receive clear pickup instructions and collect independently — no missed deliveries, no waiting at home.

Operational visibility

Track deposits, collections, expirations and incidents. Full order audit trail in one place.

B2B billing ready

Locker usage can be connected to automated B2B billing through Stripe, under a commercial model defined together.

Built for Réunion Island

Designed around local delivery patterns, retail zones, mobility constraints and customer habits specific to Réunion.

Partners

Who is it for?

Panieer is built for local businesses that regularly fulfill deliveries or want to offer a better pickup experience.

Local shops

Grocers, specialty stores, independent boutiques and retail networks.

Marketplaces

Platforms aggregating multiple merchants that want to offer modern, traceable pickup.

Delivery operators

Logistics providers and couriers who need to drop multiple parcels quickly and reliably.

E-commerce brands

Online stores offering an alternative to home delivery or in-store pickup.

Start a pilot

Architecture

A simple technical bridge

Panieer doesn't replace your system. We create a clean bridge between your orders, our Partner API and the locker management software.

The LCM manages locker state, compartments, QR codes and locker events. Panieer manages B2B integration, order mapping, webhooks and partner billing.

  • Secure Partner API key authentication
  • Dynamic slot reservation
  • Real-time status webhooks
  • Order audit trail and event log
  • Stripe billing integration
  • SMS / email notification support
Your system (B2B Client)
↓
Panieer Partner API
↓
Smart Locker LCM
↓
Connected locker
↓
Customer notification (SMS / Email)

Local context

Why Panieer in Réunion Island?

Local delivery needs to become more flexible. Customers are not always available at home, merchants need to reduce delivery friction, and couriers need to drop parcels faster with fewer failed attempts.

With smart lockers, every actor gains efficiency: the merchant tracks each parcel, the courier deposits quickly, and the customer picks up whenever they want.

Ready to offer smart locker
pickup to your customers?

Join our first B2B partners in Réunion and test the full order, deposit and pickup flow.

Become a partner Write to us

Get started

Launch a pilot with Panieer

We are looking for our first B2B partners in Réunion to test smart locker delivery with real local orders.

01
Discovery call

We understand your current delivery workflow.

02
Partner setup

We create your partner account and API or pilot access.

03
Test orders

We run a few test orders with a real locker and pickup point.

04
Pilot launch

We measure deposits, collections, incidents and customer feedback.